Privacy

Privacy Statement

Effective Date: 01/01/2024

Welcome to OTB Solutions Group, LLC. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Statement outlines our practices concerning the collection, use, and sharing of your personal information through our websites https://www.otbsolutions.com and https://www.smsfortransit.com and our Safety Management System SaaS offering (collectively, the "Services").

1. Information We Collect

We collect information to provide and improve our Services, to communicate with you, and to make our services more relevant and useful to you. We collect information in several ways, including:

  • Information you provide to us directly: This may include personal information such as your name, email address, company details, and any other information you choose to provide when you register for our Services, contact us for support, or participate in surveys and promotions.

  • Information we collect automatically: When you use our Services, we automatically collect certain information, including your IP address, browser type, operating system, device information, and usage details (such as time and frequency of access, pages viewed, and the links clicked).

  • Information from third parties: We may receive information about you from other sources, including our partners and service providers, and combine that with information we collect through our Services.

2. Use of Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services.

  • Communicate with you about your account, our Services, and policy updates;

  • Respond to your inquiries and provide customer support;

  • Conduct research and analysis to enhance and personalize our Services;

  • Ensure the security and integrity of our Services;

  • Comply with legal obligations and enforce our agreements.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who perform services on our behalf, under strict confidentiality agreements;

  • Affiliates, in which case we will require them to honor this Privacy Statement;

  • Authorities and others, if required by law or if necessary to protect the rights, property, or safety of our users, the public, or our company.

4. Your Rights and Choices

Under the GDPR and CCPA, you have specific rights regarding your personal data. These include:

  • The right to be informed about the collection and use of your personal data.

  • The right of access to your personal data to be aware of and verify the lawfulness of the processing.

  • The right to rectification if your personal data is inaccurate or incomplete.

  • The right to erasure (‘right to be forgotten’) under certain circumstances.

  • The right to restrict processing under certain conditions.

  • The right to data portability, allowing you to obtain and reuse your data for your own purposes across different services.

  • The right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling), direct marketing (including profiling), and processing for purposes of scientific/historical research and statistics.

  • Rights in relation to automated decision-making and profiling.

  • The right to non-discrimination for exercising your CCPA rights.

California residents have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. Additionally, you have the right to request deletion of your personal information, subject to certain exceptions.

5. Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. International Transfers

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country.

7. Updates to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Effective Date" at the top of this Privacy Statement.

8. Contact Us

If you have any questions about this Privacy Statement, your rights under GDPR or CCPA, or our privacy practices, please contact us using the following link: [Privacy Inquiry].

For EU residents, Richards Federle (inquiries@otbsolutions.com) is responsible for overseeing questions related to this privacy notice.

For California residents, please use the above contact information for any questions related to this privacy notice.

Legal Terms

This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors.

Information may be changed or updated without notice. OTB may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

OTB assumes no responsibility regarding the accuracy of the information that is provided by OTB and use of such information is at the recipient's own risk. OTB provides no assurances that any reported problems may be resolved with the use of any information that OTB provides. By furnishing information, OTB does not grant any licenses to any copyrights, patents or any other intellectual property rights.

OTB does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to OTB will be deemed NOT to be confidential. By sending OTB any information or material, you grant OTB an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that OTB is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

OTB makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-OTB Web site, even one that may contain the OTB logo, please understand that it is independent from OTB, and that OTB has no control over the content on that Web site. In addition, a link to a non-OTB Web site does not mean that OTB endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

You may license software or other intellectual property that is offered by OTB Solutions. All sales transactions are made in US funds and are final. Software is delivered by download and/or email typically within one business day of purchase.

IN NO EVENT WILL OTB BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, ANY OTHER HYPER LINKED WEB SITE, INCLUDING, OR LICENSED SOFTWARE, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL INFORMATION IS PROVIDED BY OTB ON AN "AS IS" BASIS ONLY. OTB PROVIDES NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT.